Launched in 2015, this SaaS platform is built for short-term rental property managers. The business offers four products under one backend dashboard: an in-property guest tablet (the hero product), a housekeeping and maintenance automation tool, a pre-arrival digital guide, and a compliance management platform. Customers subscribe primarily to annual plans, with 94% of orders billed annually.
The business currently has approximately 4,600 active subscriptions across 430 unique accounts, generating an average MRR of roughly $43K. The average customer lifetime for tablets is 3.6 years.
The largest three customers account for 22% of revenue (11%, 9%, 2%). The company adds an average of eight new clients per month with virtually no paid advertising spend. Growth has been driven almost entirely by cold outreach, PMS partner referrals, and organic search.
Before COVID, the business was 70% US revenue. That US presence was lost during the pandemic, and the current mix has shifted to 55% UK and 35% US. The West Coast and Hawaii remain largely untapped, while the East Coast has had little focus.
The business operates with a lean team of three full-time employees and two cold-callers based in the Philippines, with the owner spending 15–26 hours per week across support, onboarding, product, and operations.
Growth for a new owner centers on re-establishing a US presence, investing in paid acquisition and conference attendance, deepening PMS partnerships, and expanding the underutilized affiliate program.
The current team could be reduced significantly if a buyer wanted to pursue a cash-flowing SaaS business. The technology and business are quite stable if a buyer only wants to maintain the status quo.
For family reasons, the current owner cannot move to the US to pursue this opportunity. While this business can be run from anywhere, the biggest growth opportunities involve the US market, trade shows, conventions, and US distribution in the short-term rental space.