Residential Services / Home Concierge & Managed Maintenance Greenville County, SC (Upstate) A premier, subscription-based residential concierge and managed maintenance firm serving the growing luxury and professional markets of Greenville and the Upstate. Designed to solve the "fragmented contractor" dilemma, the company provides homeowners with a single point of contact for proactive property preservation, lifestyle management, and recurring maintenance. By shifting the traditional reactive handyman model into a predictable, high-margin membership structure, Your Home Heroes has established itself as a "peace-of-mind" leader in one of the Southeast’s most resilient housing markets. In an era where homeowners are increasingly prioritizing maintenance over discretionary renovation, this business offers a sophisticated, scalable solution for property care. The business operates on a recurring revenue model, providing tiered membership packages that include quarterly system inspections, preventative maintenance (HVAC, plumbing, electrical), and a dedicated "Home Hero" concierge for personalized lifestyle tasks. Preventative Maintenance: Scheduled seasonal resets, filter changes, and system audits to extend the life of home assets. Home Concierge: Seamless coordination of third-party vendors (landscaping, roofing, specialized trades) with vetted oversight. Lifestyle Management: From move-in/move-out logistics and travel prep to holiday decorating and errand execution. Estate Oversight: Professional "house-watching" and reporting for primary and secondary residences, ensuring security and system integrity during owner absences. Recurring Revenue Model: Strong membership-based cash flow with high customer retention and low churn. Prime Market Dynamics: Located in Greenville County, a region experiencing rapid household formation and a high concentration of busy professionals and retirees who value "time-back" services. Operational Scalability: Built-in systems for vendor management and client communication that allow for expansion into neighboring counties (Spartanburg, Anderson). Fragmented Competition: The business holds a distinct competitive advantage by offering a holistic, proactive brand in a market currently dominated by solo, reactive contractors. Turnkey Opportunity: Fully branded with established workflows, a vetted vendor network, and a reputation for "hospitality-grade" service.
